Delivery Information

When will my order ship?

For most stocking items, orders generally ship within 24 hours.  Special order or backordered items will ship within 3-5 business days.  We will contact you should items require a longer lead time.

Where does my order ship from?

Our main warehouse and business office operate out of Fraser Michigan.  Most orders are packed and shipped from this location.  Some special order items may drop ship from the manufacturer.

Order Minimum for Free Shipping

Delivery LocationMinimum Order AmountUnder Minimum
Within 20 Miles of Fraser, MI$200 for free local deliveryCustomer Pick-up or UPS charges to apply
Within 50 Miles of Fraser, MI$500 for free local deliveryCustomer Pick-up or UPS charges to apply
Within MI, OH, IN, IL, WI & PA$1500 for free shippingUPS or Motor Freight Charges to apply
Anywhere else within Cont. USShipping charges to apply 

Delivery time

Based on the delivery location delivery time will vary.  Most orders ship out the next business day.  Local Delivery will arrive within 1-2 business days.  Orders delivered within the Midwest will arrive within 1-2 business days.  Orders to the rest of the US will usually arrive within 3-5 business days.

Tracking

Once orders are shipped tracking is generally available within 24 hours on our website.  Local delivery does not have tracking numbers.  Contact our office at (586) 415-7400 to find out when your local delivery will arrive.